Ridiculous

So both the hotel and Orbitz are giving us the run around on canceling my reservation. Normally I would understand policy and all that, but these are extraordinary circumstances. Fortunately I have an extraordinary woman on my side. I was trying my best to deal with these people but wasn't getting anywhere. She took the phone and gave them the run around! :) We now have a supervisor calling the hotel to try and get something done. But it looks like I won't have to pay for the reservation! For about the bazillionth time I am so relieved to have Professor Laycock here.